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Knowledgebase

The knowledgebase is organized into different categories. Either choose a category from below or search the knowledgebase for the answer to your question.

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Folder Billing (4)
Folder Email (1)
Folder Web Hosting (1)

Most Popular Articles

Article Can I pay my bill / invoice by check?
Payments by check will be accepted for clients who wish to prepay for annual hosting. To arrange a check payment, please submit a help desk ticket...
Views: 149
Article Why is my website suspended?
1. Invoice was unpaid In the case of web site suspendion for non payment, this is according to our Terms of Service located at...
Views: 143
Article Website was suspended - how long does it take to reactivate?
 If your website has been suspended due to non payment of an invoice, once your invoice has been paid, your account will be re-enabled...
Views: 141
Article How to report an Email Problem
IMPORTANT NOTE: If you are unable to receive mail from your account, provide an off-network e-mail address that we can reply to -- if the problem...
Views: 139
Article Are there any file size limits?
No. If you wanted to have a 5GB file on your site, you're welcome to do that, however you'll want to keep inmind your bandwidth transfer per month...
Views: 128

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