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The knowledgebase is organized into different categories. Either choose a category from below or search the knowledgebase for the answer to your question.
Billing (4) |
Email (1) |
Web Hosting (1) |
Can I pay my bill / invoice by check? Payments by check will be accepted for clients who wish to prepay for annual hosting. To arrange a check payment, please submit a help desk ticket... Views: 149 |
Why is my website suspended?1. Invoice was unpaid In the case of web site suspendion for non payment, this is according to our Terms of Service located at... Views: 143 |
Website was suspended - how long does it take to reactivate?If your website has been suspended due to non payment of an invoice, once your invoice has been paid, your account will be re-enabled... Views: 141 |
How to report an Email ProblemIMPORTANT NOTE: If you are unable to receive mail from your account, provide an off-network e-mail address that we can reply to -- if the problem... Views: 139 |
Are there any file size limits?No. If you wanted to have a 5GB file on your site, you're welcome to do that, however you'll want to keep inmind your bandwidth transfer per month... Views: 128 |